SMS / Text Messaging Terms of Service

SurgeTick Digital, LLC is a digital marketing and AI automation agency that provides websites, AI-powered voice and text agents, CRM automation, reputation management, and digital marketing services for local service businesses. When you opt in to receive text messages from SurgeTick Digital, LLC, you may receive messages related to:

• Appointment confirmations and reminders
• Service and project updates
• Estimate details and pricing information
• Invoice and payment confirmations
• Post-service follow-up communications
• Account and onboarding information
• Promotional offers, discounts, and service announcements (if you have opted in to marketing messages)

Age Restriction:

You must be at least 18 years of age to opt in to receive SMS/text messages from SurgeTick Digital, LLC. By opting in, you confirm that you are 18 years of age or older.

Opting Out

You can cancel the SMS service at any time. Simply text “STOP” to the number from which you are receiving messages. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Getting Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at edem@surgetick.com or 773-303-6023.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message Frequency and Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our privacy policy: https://surgetick.com/privacy-policy/

Website Terms and Conditions of Use

1. Terms

By accessing this website (surgetick.com), you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on SurgeTick Digital’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on SurgeTick Digital’s website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or “mirror” the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by SurgeTick Digital at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on SurgeTick Digital’s website are provided “as is.” SurgeTick Digital makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, SurgeTick Digital does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall SurgeTick Digital or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on SurgeTick Digital’s website, even if SurgeTick Digital or a SurgeTick Digital authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on SurgeTick Digital’s website could include technical, typographical, or photographic errors. SurgeTick Digital does not warrant that any of the materials on its website are accurate, complete, or current. SurgeTick Digital may make changes to the materials contained on its website at any time without notice. SurgeTick Digital does not, however, make any commitment to update the materials.

6. Links

SurgeTick Digital has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SurgeTick Digital of the site. Use of any such linked website is at the user’s own risk.

7. AI-Powered Services

SurgeTick Digital provides AI-powered voice agents, text agents, and automation services as part of its product offerings. By engaging with these AI-powered features, you acknowledge and agree that:

• AI voice interactions may be recorded for quality assurance and service improvement purposes
• You will be notified when voice recording begins and may opt out at any time
• AI-generated responses are provided for informational and service delivery purposes and should not be considered professional legal, financial, or medical advice
• SurgeTick Digital maintains human oversight of AI systems and takes responsibility for the proper functioning of these systems
• You may request deletion of any data collected through AI interactions by contacting edem@surgetick.com

8. White-Labeled CRM Services

SurgeTick Digital provides white-labeled CRM services powered by third-party platforms. Please be aware of the following:

• The underlying CRM software, servers, and infrastructure are owned and operated by third-party providers
• SurgeTick Digital is not responsible for issues, outages, data breaches, or other problems originating from the underlying platform, including service interruptions, data loss, security breaches, or changes to platform features
• For issues related to core platform functionality, clients may need to contact the underlying platform provider directly
• SurgeTick Digital cannot guarantee the continued availability of third-party platform features, as these decisions are beyond our control

9. Site Terms of Use Modifications

SurgeTick Digital may revise these Terms and Conditions at any time without notice. By using this website you are agreeing to be bound by the then-current version of these Terms and Conditions.

10. Governing Law

Any claim relating to SurgeTick Digital’s website shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

SurgeTick Digital, LLC

73 W Monroe St, 5th Floor

Chicago, Illinois 60603

United States

Email: edem@surgetick.com

Phone: 773-303-6023

Website: https://surgetick.com

Privacy Policy: https://surgetick.com/privacy-policy/

Last Updated: March 19, 2026